Guion para entrevistas con clientes

Write a customer interview guide in English.

Research question we want to answer: {{question}}
Type of user to interview: {{audience}}
Product context: {{product}}
Time available per interview: 45 minutes

Deliver:
1. Warm-up (5 min): questions to get them talking without bias
2. Behavior (15 min): open questions about what they actually did last time
3. Pain (10 min): follow-ups that dig into workarounds and frustrations
4. Solution reactions (10 min): show and ask, without pitching
5. Closing (5 min): referrals and follow-up
6. List of questions to AVOID because they lead the witness
7. Note-taking template with what to capture verbatim

El contenido del prompt está en inglés. Usa la variable de idioma para elegir el idioma de la respuesta de la IA.

Consejos de uso

• Record if allowed — the words matter.

Errores a evitar

• Pitching mid-interview — it kills honest feedback.